12-09-2023
06:10 AM
- last edited on
07-20-2025
08:29 AM
by
James_C
12-09-2023 07:23 AM
There should be a document in the box, usually a multi-color fold out poster, that guides you through it.
12-09-2023 09:02 AM
Thanks for joining the conversation, Frankcolizzi! In addition to John's advice, you can also download everything you need to set up your PIXMA TR4720 for free right HERE.
Hope this helps!
12-12-2023 07:41 AM
2 weeks later and still not printing, it does photocopy
12-12-2023 07:44 AM
@Frankcolizzi wrote:2 weeks later and still not printing, it does photocopy
Register your product on the Canon site and contact Canon for support.
12-12-2023 07:51 AM
my screen says that the app. that i am trying to install is not a microsoft verified app. ???????????
12-12-2023 07:53 AM
Register your product on the Canon site and contact Canon for support.
07-19-2025 02:11 PM
That's not good enough. He and I need help. I'll be calling Canon on Monday, but can you suggest anywhere else I can find help until then? (7/19/25)
07-19-2025 03:06 PM
@Frankcolizzi is probably using Windows 10 or Windows 11 S-mode. This is the reason an operating system would say "it's not an approved Microsoft app".
@Niku,
To ensure your issue receives the visibility it deserves, please start your own topic to request assistance. Your thread should include the model of your Canon product. The operating system version and build you are using it with and how it is connected and to what?
Thanks in advance. 😉
~Rick
Bay Area - CA
~R5 C (1.0.9.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
07-20-2025 06:05 PM
This is probably a dead issue for the original poster, but anyway......
Windows 11 has a function called "Driver Signature Enforcement". Its purpose is to prevent installation of possibly-rogue drivers that can cause system damage. It can be temporarily disabled to allow installation of TRUSTED drivers that MS doesn't like. I've done this a number of times when I needed to add a driver in Win11 that had been fine in Win10 and earlier.
It involves starting up Windows in Recovery Mode and selecting "Disable Driver Signature Enforcement". A web search for "disable Windows 11 Driver Signature Enforcement" will give the full procedure.
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