How do I scan papers on mx439

[Valarie]

Im having problems trying to scan papers and documents of any kind. It sends a message saying it is not connected or valid?  I have not had problems in the past and yes I have shut everything off and rebooted.

[Tiffany]

Hi Valarie!

So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.

Thanks and have a great day!