06-15-2019 09:08 PM
Cannot scan keep geting error 5,156,69 unitsalled rebooted doen everything word by word. Still get error code
06-16-2019 12:05 PM
Greetings,
Let's start here.. New printer? New to you printer?
If not new, did it work previously? If yes, what has changed?
Does the Copy feature work (standalone)? ie.. you put a page on the scanner and press copy button on the printer?
If yes, the problem is related to drivers on your PC
If no, the printer might have a hardware issue.
~Rick
Bay Area - CA
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