10-24-2025
03:33 PM
- last edited on
10-24-2025
03:38 PM
by
Tiffany
My MX922 is offline. I've unplugged and replugged, shut down and restarted numerous times but printer is still offline. How do I fix this? I have two cables one has two prongs so I know that's in the right outlet the other cable is plugged in the outlet that says line. I'm using windows 11. How do I get printer back online?
Thanks,
Peaches
10-28-2025 01:15 PM
Hi,
The port labeled line is for a phone line when faxing. If you are trying to have you printer connected to your WiFi network, please use the steps HERE.
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