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Has anyone had a Pixma MX922 eat a paper using the ADF while scanning?

jplmojo
Apprentice

I was scanning three sheets of paper, two sided, and received an ADF error on the first sheet. I did what the machine suggested but the 1st page never came out.  I see the image of the first side, but not the back side and can not find that paper. I cleared therror and scanned again (two sided) and it workde perfectly. I can not find the original first page.  I called Canon support and they had me do the things I had already done but couldn't help me find my missing page.  I am wondering if the original paper wrapped around a roller and not the scanning is working because it acts like a regular roller.

 

Can anyone help?

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