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G7020 - Automatically delete a document after printing

jbloomca2
Apprentice

When my Canon G7000 finishes printing a document, it doesn't automatically delete it from the print queue. Once it printed the document twice. When I want to print multiple documents, I have to manually delete each one before the next one will print.

I have used the Windows 10 control panel for the Printer Properties to make sure that the Keep Printed Documents box is unchecked (it is) but that has not caused the printer to delete completed documents.

What else should I do?

4 REPLIES 4

shadowsports
Legend
Legend

Greetings,

I never met anyone who uses the Print History option.  I realize this is not your intention either.

Running Windows 10.

The behavior you are describing sounds like a connectivity issue.

How is the printer connected and to what?

 

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

deantranel
Apprentice

I am having this same issue and haven't been able to get support. Any suggestions on how to resolve? Windows 11. Wifi connection and does not seem to have connection issues as documents are sent to printer well.

Hi!

To have a better understanding of your issue, please let everyone know the specific model of the printer you have. This will be on the top or front of your printer! 

If this is a time-sensitive matter, please check out your other support options HERE.

Thanks! 

deantranel
Apprentice

Model is G7020

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