11-11-2023 08:55 PM
Hello. Printer used to print photos great. Now photos come out looking all blue and fuzzy. I have full ink reservoirs, updated to latest firmware. Running windows 11 Pro. Tried printed from phone using cannon app and from computer and get same crappy picture result. See below actual picture and how it printed out:
11-16-2023 03:41 PM
Hi tac1981,
First, please print a test page from your PIXMA G6020:
1. Please load plain paper into the cassette of your PIXMA G6020.
2. Please press the wrench and screwdriver button on your printer one time.
3. Repeatedly press the right arrow button to select Maintenance and press the OK button.
4. Press OK on Nozzle check.
A test page will print.
Please compare your printout with the example below.
On the page that printed, did a black grid print to the right of |BK| ?
Below that, did 2 blue, 2 pink and 2 yellow bars print?
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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