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Failed to scan - Support Code 3412 on Canon PIXMA G4210?

laurawms
Apprentice

Hi there..

I got this error message when attempting to copy a document by placing it on the top tray that feeds into the printer.  The original was never pulled into the printer and I received a Failed to Scan error message with a code that I can't find anywhere..  3412.

Any ideas?

THanks!

 

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

bradthetechnut
Enthusiast

By any chance did you push the printer's OK button and retry?

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