Failed to scan - Support Code 3412 on Canon PIXMA G4210?

[laurawms]

Hi there..

I got this error message when attempting to copy a document by placing it on the top tray that feeds into the printer.  The original was never pulled into the printer and I received a Failed to Scan error message with a code that I can't find anywhere..  3412.

Any ideas?

THanks!

[ArthurJ]

Hi,

I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you. 

[bradthetechnut]

By any chance did you push the printer's OK button and retry?