08-25-2022 03:18 PM - last edited on 08-25-2022 03:30 PM by Danny
Hi there..
I got this error message when attempting to copy a document by placing it on the top tray that feeds into the printer. The original was never pulled into the printer and I received a Failed to Scan error message with a code that I can't find anywhere.. 3412.
Any ideas?
THanks!
08-29-2022 03:03 PM
Hi,
I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
08-29-2022 09:01 PM
By any chance did you push the printer's OK button and retry?
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