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Extremely Slow Print time Canon TR4722

RDubs1
Contributor

My canon TR 4722 has been printing, terribly slow, taking up to five minutes just to print black and white word documents on one side. It is a Wi-Fi connected network printer.

8 REPLIES 8

shadowsports
Legend
Legend

Greetings,

What is the version in build of the OS you're using the printer with? 

Is this a new behavior or is the printer newly installed?

You mentioned the printer is connected to a wireless work.  Can you describe this network? Single modem / router combo, mesh system, ISP issued hardware, something else you put together, etc?  Please provide as much detail as possible.  

Does the behavior follow a particular file type or all printable items? 

Does the behavior only occur when printing from one application or any application?

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It

Version: MacOS Sequoia 15.7.2 (24G325)

This is not a newly installed printer or network (nearly a year in use).

Network Info: Subnet Mask/Router system, No Proxy settings enabled, 100 Gbps

It is slow regardless of what I'm printing (color/detail/paper handling settings), the file type (pdf, jpg, doc), or which location/application (internet/chrome/downloaded and system-saved file) I am printing from. 

I have tried removing the printer and re-adding it to the network. I have tried changing various settings for handling. It does not seem to allow double-sided any longer either, regardless of secure or open printing. 

DerrickL
Whiz
Whiz

Can you connect the printer using a USB/printer cable?


@RDubs1 wrote:

Version: MacOS Sequoia 15.7.2 (24G325)

This is not a newly installed printer or network (nearly a year in use).

Network Info: Subnet Mask/Router system, No Proxy settings enabled, 100 Gbps

It is slow regardless of what I'm printing (color/detail/paper handling settings), the file type (pdf, jpg, doc), or which location/application (internet/chrome/downloaded and system-saved file) I am printing from. 

I have tried removing the printer and re-adding it to the network. I have tried changing various settings for handling. It does not seem to allow double-sided any longer either, regardless of secure or open printing. 


Greetings,

I still need to know if this is new behavior or was it always slow?  Was there something that changed or participated this behavior?

"Network Info: Subnet Mask/Router system, No Proxy settings enabled, 100 Gbps." This is an odd way to describe a network, so I'll be more direct. 

What is the subnet mask of this network?

Does this network have multiple LAN segments?

Are you certain only one device is performing DHCP?

Have you checked for the presence of double NAT?

I'd like to better understand your network configuration.  Also are you relying on AirPrint and Bonjour for printing or did you install the Canon drivers for your OS and device?  AirPrint does not provide full functionality or support for your device.  

 

 

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It

I have never tried! The odd thing is that I have been using this printer without problem until a few months ago when it became very slow. 

This is new behavior. The printer worked normally for a long time and only became slow a few months ago. There were no changes to my network setup when the issue began. Although this is a business account, the network is configured as a simple, single-LAN setup, basic single-router network. There is one router, no intentional segmentation, and default routing/DHCP behavior. So, let me be clear: 

  • Subnet mask: 255.255.255.0

  • One router

  • One LAN

  • One DHCP server (the router)

  • No VLANs

  • No network segmentation

  • No special routing rules

The printer connects wirelessly to the same network as my MacBook Pro and previously performed without issue.

After further research, I understand that Canon printers in particular often have: Driver issues, Bonjour/AirPrint latency problems, Firmware lag after macOS updates (Sequoia included). None of that has anything to do with subnet masks. Your comment that "AirPrint does not provide full functionality or support for your device" is likely the smoking gun. I did not realize that the Canon Drivers were antiquated to not interoperate with Sequoia. I'm sure this will be the next trouble shooting step, to reinstall the printer under the Canon Driver. Or do I need to Add the printer via IP?

 

 

Greetings,

Excellent response very very helpful.

So you are using a /24.  Nothing special from a network standpoint.

Recommendations:

Assign the printer a static IP on your router.  Restart the printer gracefully using it's power button.  

Confirm the printer is using the assigned IP.  You can review the list of attached devices on the router, print a network configuration page from the printer, ping the printer from terminal or open a web browser and enter the IP into the address bar and press enter.  Its web server should display in your browser 😉

Yes, I would absolutely install the printer as a TCP IP device on your Mac. Open the printers applet and remove it using the minus key (-) restart (important) and install it as an IP device.

Lastly, consider installing the Canon drivers for full functionality.  After install you can open up the printer properties and change the Use: drop down to the Canon driver you just installed.

https://www.usa.canon.com/support/p/pixma-tr4722

Hopefully this will be the end to your dilemma.  

~Rick
Bay Area - CA


~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It

Thank you!

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