Error message 0205 0033

[kbafrica]

Hi

My scanner (MG4250) has suddenly decided not to work so I thought if I downloaded the software again that would cure the problem but it is displaying 'download failed' and error message 0205 0033 can anyone advise what this means and how I can overcome it as I need to scan quite a few pages in order to apply for jobs?!

Many thanks

Karen

[Abel · Accepted solution]

Hi, kbafrica!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

[kbafrica]

Thanks Abel I will try and find UK support! Much appreciated.