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Can't connect canon pixma mg3222

slimfit
Apprentice
I download the driver from canon website (I choose the right version-window 8.1 64bit)
I connect my printer to my computer by USB cable(the USB cable is not broke)
At first it says printer detected and then some minutes later it says can't found a printer or can't connect to the printer, I'm not quite sure. I just reinstall my OS and now I can't install the driver. It drives me crazy, I try three different computers and none is work
Please help me, thanks very much.
1 ACCEPTED SOLUTION

This was all my bad, I selected the wrong driver version :((

Thank you anyway

 

View solution in original post

3 REPLIES 3

Ramona
Authority

Hi slimfit,

 

Do you have another USB cable that you can use to connect the printer to your computer?  Also, if you disable any antivirus or firewall software that you have on your computer and then attempt to reinstall the printer, does it install successfully?

 

If this is a time-sensitive matter, additional support options are available at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

This was all my bad, I selected the wrong driver version :((

Thank you anyway

 

lmartini62
Apprentice

my printer says the paper and the ink is wrong. i have everything set.

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