Canon PIXMA E470 unable connect smartphone

[boxgmuch]

My Canon PIXMA E470 is unable to connect with my android smartphone how to connect it.

[DerrickL]

Troubleshooting Canon PIXMA E470 Connection Issues

If your Canon PIXMA E470 printer is unable to connect to your smartphone, follow these steps to resolve the issue.

Check Wi-Fi Connection

• Ensure that your printer is connected to the same 2.4ghz network as your phone. The printer cannot connect to a 5ghz WiFI network. 
• Verify the printer's Wi-Fi settings:
  • Print out the network settings to confirm the connection status.
  • Make sure "Active" is displayed under "Connection."

Verify Device Settings

• Confirm that the Canon PRINT app is installed on your smartphone.
• Check that Wi-Fi is enabled on your smartphone.
• Ensure that the network settings (SSID and password) on your smartphone match those of the Wi-Fi network.

Printer and Router Placement

• Position the printer and router close to each other to avoid communication issues.
• Remove any obstacles that may interfere with the wireless signal, such as walls or electronic devices.

Restart Devices

• Turn off your printer and smartphone, then turn them back on.
• Restart your Wi-Fi router to refresh the connection.

Additional Steps

• If the printer is still not connecting, consider resetting the network settings on the printer and reconfiguring the Wi-Fi connection.
• Ensure that any security software on your smartphone is not blocking the connection.

[Ron]

Hi boxgmuch,

Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market. The PIXMA e470 isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE  and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.