06-27-2021 03:12 PM
MODEL: MG2922
ISSUE: Printer can print just fine but unable to connect to scanner.
ERROR CODE: 5 156 69
CONNECTION TYPE: USB
PROCESSOR: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz 3.40 GHz
SYSTEM: 64-bit operating system, x64-based processor
OS: Windows 10 Enterprise
VERSION: 20H2
BUILD: 19042.1052
FEATURE PACK: Windows Feature Experience Pack 120.2212.2020.0
08-13-2021 03:58 PM
Hi thleo,
Please try disabling your security software and then attempting to scan again using the IJ Scan Utility.
If the issue persists, please uninstall "Canon MG2900 series MP Drivers" and then download and reinstall.
Please CLICK THIS LINK to download the latest drivers.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.