06-27-2021 03:12 PM
MODEL: MG2922
ISSUE: Printer can print just fine but unable to connect to scanner.
ERROR CODE: 5 156 69
CONNECTION TYPE: USB
PROCESSOR: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz 3.40 GHz
SYSTEM: 64-bit operating system, x64-based processor
OS: Windows 10 Enterprise
VERSION: 20H2
BUILD: 19042.1052
FEATURE PACK: Windows Feature Experience Pack 120.2212.2020.0
08-13-2021 03:58 PM
Hi thleo,
Please try disabling your security software and then attempting to scan again using the IJ Scan Utility.
If the issue persists, please uninstall "Canon MG2900 series MP Drivers" and then download and reinstall.
Please CLICK THIS LINK to download the latest drivers.
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