09-16-2019 06:36 PM
When trying to duplex print a document, the first page is always printed without page 2 on the obverse. There after pages 2&3, 4&5, etc. are printed out without a problem. Any ideas for a fix? This happens with Word and PDF documents on my Mac.
09-20-2019 01:03 PM
Hi Frankaj,
What version of Mac are you running? Did anything change on your Mac before this started to happen?
We look forward to your reply.
If you would like assistance in real time with this issue, you can speak with one of Canon's chat agents for free by clicking HERE and asking for a live agent in the chat box.
09-22-2019 11:48 AM
I am using the latest Mac OS 10.14.6. The problem has existed since in first installed the printer. I have installed and reinstall drivers to no avail.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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