09-17-2019 11:43 AM
Was scanning and suddenly the Canon Utilities etc.wouldn't respond - the Exit or scan again box frozen. Looked at Canon mp600r to see the 5010 error code flashing
Powered down and waited a few minutes. Restored power and hoped the eror would go away; it didn't.
Opened (raised tre platen asassembly) to access the innards so as to access the print head at least; that seeming to be one possible problem area according to many posts about this erorr - thoughwhy when only scanning t the time?
it will not move from the extreme right to the centre. It's stuck thfar right and so is the error code 5010 flashing away.
What to do at this stage.; not wishing to take it to Canon repair centre and likely they will chrge more than a new printer.
Help
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.