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Disc Label not printing from My Image Garden on MG7550 on Mac

simonj
Apprentice

Hi.

 

When printing a disc label from a Mac (Mojave 10.14.6) I get all the way but when the Pixma MG 7550 thinks it is printing, nothing actually gets printed on to the disc.

 

It thinks it has printed but there is no sign of ink.

 

I can print onto paper fine but the disc just doesn't work. It used to work a year or so ago.

 

I reinstalled the latest printer drivers, restarted the Mac, and tried again. 

 

The image background is a JPEG.

 

Can anyone help me actually print, please?

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