Hello.
It appears that you are attempting to use the wrong app with the printer. The MG6320 can be used with our free Easy-PhotoPrint app or through AirPrint with apps such as Mail or Safari.
Please make sure that the iPad is connected to the same router as the MG6320. Once this has been done you should be able to print with the correct apps.
If you need additional assistance, please contact us at 1-800-OK-CANON.
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