08-25-2023
07:02 PM
- last edited on
08-25-2023
07:07 PM
by
Britteny
Hello!
My printer was working this morning because I used it. However, after I loaded new paper into the printer tray it will not print, but it will copy. Therefore, I know it is not the paper or the way it is loaded.
I simply cannot print after I loaded new paper, but I could print prior to the new paper.???
Any advice would be greatly appreciated!
Thank you!!
08-29-2023 03:38 PM
Hi,
So we can best assist you, please reply with the answers to the following:
We look forward to your reply.
08-31-2023 05:31 PM
Ventura 13.5 OS
Wireless
no error i can see....
could I have it at the wrong setting?
09-07-2023 01:09 PM
Hi,
Go into the system preferences on your Mac and select Printers and Scanners. Next to the printer listed, if you see a red or orange circle, remove the printer and then add it back on. Once it is added, the printer should then have a green circle by it and you can try to print again.
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