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Canon Pixma MX922 black ink prints with streaks

kategreat
Apprentice

My new MX922 is now printing with streaks.  Just the black ink.  The ink cartridge was replaced to be sure there was plenty of ink, but before it was even replaced the print came out streaked.  In other words, parts of letters print and other parts do  not; parts of sentences print and other parts do not.  What do I need to do?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello kategreat.

 

Please check to make sure that the bright orange tape was removed from the top of each tank.  If the tape is left on the tanks, ink may not flow properly.

 

If the issue persists, we would have to advise that you contact our technical support group.  Please visit the following link below to contact our support group for additional assistance.

 

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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