11-05-2016 10:30 AM
My MG3650 doesn't feed in paper correctly. It works like a charm when photocopying but it doesn't when printing wirelessly. It gives the error, "Paper is not set correctly" in the SLEPHY app and the orange LED flashes twice, which indicates there is no paper. And on a computer it gives support error 1000, which means no paper.
It photocopys just fine, why can't it do the same when printing wirelessly?
I bought this new a month ago, it shouldn't fail me now. Please help.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.