I NEED HELP W/SAME MODEL, BUT FIRST A RESPONSE.
I wondered the same thing about the 3620 when the scanner had a blank line. In the help section, it said the printer description includes the scanner.
BUT I AM POSTING HERE FOR ANOTHER PROBLEM WITH MY SCANNER: I have to upload a scan of my US **bleep** Card--not the booklet--to a company's online application. But the company keeps telling me it arrives unreadable and blurry. I increased resolution to 500 and still doesn't work to this stupid company's standards.
ANY SUGGESTIONS?????????????
