Canon PIXMA MG 6220 "prints" but there nothing prints on the page. Any advice?

[Pri5cilla]

Hello,

I have a Canon MG 6220 printer that -for a couple of months now- has stopped 'printing' print jobs. When I try to print out a document for school, the printer prints out the document like it does normally except there is no ink on the page itself, just blank. I have tried everything; from turning it off and on, disconnecting my laptop from the printer and reconnecting it, and even disconnecting it from the wifi and registering it. I even had the printer do all of its self-cleaning ink tasks but nothing changed. Is there software I can download on the printer to fix it or would I need to do a whole rest to factory settings? Any advice?

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MG6220 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.