Canon MG6200 wont scan from operational panel

[CeeKay83]

Since upgrading to Windows 10, I can no longer scan from the operation panel on my printer (MG6220). It keeps saying "Processing... Please wait momentarily" and does nothing beyond that. It will only scan from the Canon MP Navigator EX 5.0.

I already tried to re-install the drives, disconnect the USB that goes from the printer to the laptop, switch USB ports, power off the printer and re-start my laptop.

[ArthurJ]

Hi CeeKay83,

Before you start the scan on the operation panel, are you selecting Lcal USB on the select PC screen or does your computers name appear?

We look forward to your reply