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Canon MG5350 printing blank pages.

nimportequoi
Apprentice

Hello,

My MG5350 printer is printing blank pages when hooked to a computer. I've tried on several computers, with several OSes (Win10, Win7, Linux Mint), but to no avail.

When hooked to a camera, it works correctly, so the printer seems in working order.

 

The driver installation went without a hitch, both on Windows and Linux, so I don't see the problem.

2 REPLIES 2

nimportequoi
Apprentice

The plot thickens: printing images works (both online images and screen captures), but not text.

Tried with Word, LibreOfficeWriter and Notepadqq, always a blank page.

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We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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