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Canon MG3650 says error paper jam

Angry1
Apprentice

Canon MG3650s orange light blinking three times to indicate paper jam - but there is no paper jam. I have tried switching off for 10 minutes. I have tried opening back (there is no paper stuck there) I have tried turning off and on repeatedly. As soon as I click to print wirelessly it starts blinking again. What else can I try. This printer is not old or over used. What else can I try???

2 REPLIES 2

Abel
Enthusiast

Hi, Angry1!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!

 

JRT
Apprentice

This somehow worked for me. If you have a usb cable in, take it out.If you have an OK button, HOLD DOWN the OK button and keep holding down and immediately push the ON switch and keep holding both down until it turns on all the way...

Worked for me on my old workhorse MX-340. I had tried all  the other "fixes.

Might do the trick. If it doesn't do it the first time keep trying. 

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