05-26-2019 01:39 PM - last edited on 12-09-2023 12:46 PM by Danny
I'm using a wireless printer/scanner MG3600 series from my Mac running OS10.14.1
I can't figure out how to opt for only black-and-white printing when the document or image has color on it. I'm unable to find a "grayscale" option anywhere under the print menus from any application. Can you please advise how to access grayscale printing?
Thanks.
Solved! Go to Solution.
05-30-2019 03:15 AM - last edited on 05-30-2019 08:35 AM by Danny
Hi sarahsarah,
I understand you have a PIXMA MG3650 and would like to print the document or image in blackand white only. After you have the item open and ready to print. Open the print dialog box. Below Orientation, there will be a small box that will display the current applications name (e.g. preview) click on it, adjust the name to either Quality & Media or Printer Features. Black & White or Grayscale printing option should be available for you.
05-26-2019 01:50 PM
Hello, sarahsarah!
So that the Community can help you better, we will need to know exactly which model printer you're using (it's usually on the top or front of the unit), any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
If you're in the United States, and this is an urgent support need, please click HERE to enter your product information and discover your support options.
If you're outside of the USA, please click HERE to find support options in your country.
Thanks and have a great day!
05-29-2019 06:01 AM
Printer: Canon PIXMA MG3650
Error message: none (simply can't find a way to opt for black and white only printing)
OS: Mac OS 10.14.1
Connection: Wifi
Thanks for any guidance. I feel stuck printing everything in color when I really don't need or want to!
05-30-2019 03:15 AM - last edited on 05-30-2019 08:35 AM by Danny
Hi sarahsarah,
I understand you have a PIXMA MG3650 and would like to print the document or image in blackand white only. After you have the item open and ready to print. Open the print dialog box. Below Orientation, there will be a small box that will display the current applications name (e.g. preview) click on it, adjust the name to either Quality & Media or Printer Features. Black & White or Grayscale printing option should be available for you.
11-13-2019 04:02 PM - edited 11-13-2019 04:20 PM
I have this printer installed in 2 instances on one Mac. One as Canon MG3600, another one as Canon MG3600 series 2. The second one doesn't show the color options. The first one (the main installation) does, although they refer to the same physical printer.
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