PRO-200: Black ink bleeding on coated paper

[DomEdwards28]

Hi there,

I recently got the PIXMA Pro 200 and have been running into some printing issues.

The images attached highlight the ink bleeding issues on the black outline. This doesn't happen to the orange/white edges.

Despite the printer being only two weeks old, I have tried various cleaning methods and setting changes but nothing has worked.

For context, I am printing on 270gsm Coloplan paper (uncoated) using the print setting 'Premium Fine Art Rough'.

thickness.

[DomEdwards28]

Correction sorry, I am printing on uncoated paper not coated.

[Patrick]

Hi DomEdwards28,

Please contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PRO-200 and then click on the Product Support button. When that page loads, click on either the Phone Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it for you via phone.

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