10-18-2024 07:00 PM - last edited on 10-19-2024 04:37 PM by Mike
Product #imagePROGRAF PRO-300
Hi, I started having several issues with my printer. It started printing colors off, which I fixed by cleaning the print head. But today, there are very subtle strip lines showing on my print. I do not know how to fix it. Can anyone help? This printer has given me a lot of frustration. Thanks in advance!
Max
Solved! Go to Solution.
10-22-2024 01:42 PM
Hi MaxiBillion,
Because this issue appears to be hardware related, it is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button to access support. A Technical Support Representative will be able to resolve this for you quickly via phone or provide you with your available service options.
Did this answer your question? If so, please click the Accept as Solution button so that others may find the answer as well.
10-22-2024 01:42 PM
Hi MaxiBillion,
Because this issue appears to be hardware related, it is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below to log into your My Canon account:
https://mycanon.usa.canon.com
Once logged in, click on your product and then click on the Product Support button. When that page loads, click on either the Phone Support button to access support. A Technical Support Representative will be able to resolve this for you quickly via phone or provide you with your available service options.
Did this answer your question? If so, please click the Accept as Solution button so that others may find the answer as well.
10-22-2024 03:48 PM
Hi Patrick,
Thanks for the help. I replaced some ink cartridges, which solved the issue for now. But I will keep your advice in mind. Thank you!
Max
11-26-2024 04:21 PM
Hi there,
i have the same issue, vertical stripes (faded printed stripes), and i don't see why that'd be hardware related.. It's clearly about the head, as it was perfect just a print before. I've done a nozzle check and it's all good.
Why do I get these stripes then..?
Thanks to help!
Best,
Federico
11-29-2024 05:21 PM
Hi Federico,
It is recommended that Canon Netherlands is contacted for further assistance. Please use this link to do so:
https://www.canon.nl/support/consumer/contact-support/
Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.
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