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Canon IJ Scan Utility Error Code 9,230,0

candra
Apprentice

Hello my name is candra.

i have a problem with my Canon IJ Scan Utility eror. the problem is cannot use again and opened eror code 9,230,0 (a Scanner driver supporting this software is not installed instal it and try again)
After i uninstalled Canon IJ Scan Utility and installed again still not work like first time i use my Canon MP 237. please help me. thankyou

8 REPLIES 8

filbrkz
Apprentice

did anyone ever respond?  I have the same problem. 

Wow, so we're the few that have this issue and there isn't anyone else out there that can help?  What does this code mean and what makes it activate?  How do we get rid of it?  Anything would be helpful.  Thanks.

Do you possibly have a MAC?  I do, and I found that when I had updated the OS, it was no longer compatible with the scanner (the printer worked fine).  I downloaded a new driver and it works now.  Hope this helped!

bvjr63
Contributor

II have this problem too. Code 9,230,0 no driver..

Hello.  

 

Try installing the latest drivers for the unit from our website to see if this helps.

 

Visit www.usa.canon.com and search for your printer at the top of the page to access the downloads.

 

If the error persists, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Peppersmom
Apprentice

I recently encountered this problem.  I tried to install the driver and received the message that an error occured while files were being copied.  0205-0033.  I received the same error when I tried to reinstall all the software from my original CD included when I purchased my product.  I am using Pixma MX920 with Windows 11 and a wireless connection.  Please Help!

Hi,

To begin troubleshooting, please click HERE save the Print Driver and Scan Utility Installer Ver.1.01 file to your desktop and then right click on it and select Run As Administrator. Does the same error appear? 

We look forward to your reply. 

I paid Customer support on 8/18 to resolve my issue

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