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Canon G7000 on Catalina for scanner it is not workin

MaranduaCo
Apprentice

It seems driver for scanner Canon G7000 on iMac Catalina not scanner deteced.  I always get the error (-21345) scanner not found.

 

 

A multifuntional device that does not scan.

iOs 10.15.7 (19H524)

 

Please advice. 

3 REPLIES 3

noahcardoza
Apprentice

I have been having this problem for a while as well... I'd really like some ideas since I'm taking a math class and currently can't scan my homework.

Patrick
Product Expert
Product Expert

Hi MaranduaCo,

 

To resolve this issue, please follow these steps:

 

1.  On your G7000, please press the wrench and screwdriver button 1 time

 

2.  Use the right arrow to select Device Settings and press OK

 

3.  Use the right arrow to select LAN settings and press OK

 

4.  Select Wi-Fi and press OK

 

5.  Use the right arrow to select Manual setup and press OK

 

6.  Use the right arrow to select TCP/IP settings and press OK

 

7.  Use the right arrow to select IPv6 and press OK

 

8.  Press OK on the displayed message

 

9.  Press OK on Enable/disable IPv6

 

10.  Use the right arrow to select Disable and press OK

 

Once set, please attempt to scan.

 

 

 

 

 

 

 

Life saver!! This totally worked for me, thank you! Please post this solution prominently as it was hard to find.

My setup:
- 14" Macbook Pro M1 Max
- Mac OS 12.0.1 Monterey
- Netgear Orbi AX6000 Mesh Wifi system

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