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Canon G6020 won't print from cassette, only rear tray

otdeity
Apprentice

Printer insists on printing from the rear tray, will not print from casette

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi,

What version of Windows or MacOS is your computer running? Or if the printer connected to a mobile device? 

We look forward to your reply. 

Nala
Apprentice

Problem with change in MAC operating system. Contact Canon tech support, 800-652-2666. Ask for tech support. Rep offered a”work-around”, cannot remember steps but there were several to be led through on printer. Can now auto-print from cassette.

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