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Cannot install TS6320 driver: says I have to login with admin account, but I am logged in as admin

ElisabethHunt
Apprentice

I found help for this that involved editing the msetup4.ini, but it instructed me to edit the line [CHECKADMIN] and that line is not in the file.  Ideas?  Anyone else struggling with this?  I'm trying to install wirelessly on a Windows 10 machine.

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi ElisabethHunt,

 

Were you installing the TS6300 series Driver setup package or the TS6300 series MP Drivers Ver.1.01?

 

Lets  try just installing the MP driver if you have not done so already. This contains the printer/scanner driver and scanning software. Please click HERE to download and install the file.

 

Did this resolve your issue? Please click the Accept as Solution button so that others may find the answer as well.

 

It probably didn't work, Arthur.

It's absolutely idiotic that we can't install drivers even on Admin accounts.

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