Hello!!
I sincerely apologize for the frustration this is causing you. Registration shouldn't be this difficult, and this isn't normal at all, but I will resolve it for you. I promise.
I just spoke with two different engineering teams. The serial numbers were updated in one system but failed to update in another. 🤦🏻
They pushed the update out to the impacted systems, and everything should update overnight. If it doesn't, please let me know.
