10-24-2025 06:37 PM
When I opened the top (the second one that gives access to ink refills) a white prop came down to hold it up. When I went to close it, I could not release it. I pushed, prodded, pinched, jiggled, lifted the white prop in vain. Finally I ripped it out, fortunately without breaking anything. It is now fully detached and if I have to raise the lid, it will still works though unattached. What gives? My 2 previous Canon printers had simple orange props that released easily. This TR7620a printer is very different from MX ones I had. So, while the lid prop is OK the way it is, I still wondering how does one release the white prop that holds the lid up? # tr7620
Solved! Go to Solution.
10-25-2025 06:05 AM
I don't know if they are the same, but my TR8620a has a white support when the lid is opened for ink replacement, but it is a friction hold. I just push the lid back down again.
10-25-2025 06:05 AM
I don't know if they are the same, but my TR8620a has a white support when the lid is opened for ink replacement, but it is a friction hold. I just push the lid back down again.
11-30-2025 02:24 PM
I never thought of forcing it. If I ever get the white thing back in -I had no success the last time I tried a bit- I'll try that. It might be a while. I'll try to come back to this and vote accept as solution if it works.
02-09-2026 03:44 PM
I never did get the white stick back in, but since the front flip-up cover goes by grating friction, I guess the top lid does too. It was just so different from my other 2 Canons. So I've marked your response as a solution.
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