05-23-2021 03:07 AM
Display shows message like paper jam. Then after I removed ink cassette, I noticed that the ink residue (color film) was stuck at roller seriously. Can you advise me how to remove it? Maybe I need to open CP1300 to access jamming point.
06-07-2021 12:52 PM
Hello,
The printer will require service to fix this issue. Please click HERE to start the repair process on your printer.
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