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musuri75
Apprentice
since ‎05-23-2021
‎07-04-2021

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CP1300 jam - ink(color film) stuck at roller

05-23-2021
Display shows message like paper jam. Then after I removed ink cassette, I noticed that the ink residue (color film) was stuck at roller seriously. Can you advise me how to remove it? Maybe I need to open CP1300 to access jamming point. 
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