Body of Word documents print blurry. headings are as sharp as ever. pdf's print fine.

[jlm]

 I'm using pixma MX410 with Windows 7, coneccted by USB port.. I have run it through its cleaning cycles, alligned the heads, downloaded a new driver.

[Ramona]

Hi jlm,

If you print a text document from another program such as Notepad or Wordpad, do you experience the same issue?  Also, has the black ink cartridge in the printer recently been replaced, and do black copies made from the printer come out blurry as well?

If this is a time-sensitive matter, additional support options are available at Contact Us.

[jlm]

The cartridges were replaced a month or so before this started happening

documents in Notepad come out fine

however, black copies are blurry

[Ramona · Accepted solution]

Hi jlm,

If you have another black ink cartridge you can use with the unit, pleae try that to see if this resolves the blurry printing issue. If you do not have another black ink cartridge to try, or if using the other ink cartridge did not resolve the issue, please call or email us using one of the methods on the Contact Us page for further assistance.

[jlm]

thanks. Putting in a new ink cartridge resolved the problem. I just didn't think that would work because not all black printing was blurry...