I have a MG5750 operating on Windows 10
When I print i get the following message:-
" cannot communicate with the printer. Turn Enable bi-dirctional support on in the printer's properties dialog box"
The item still prints without me doing this.
i then go and enable the bidirectional support and it solves the problem. however if i then shut down the laptop, the next time I restart and do some printing i get the same problem. The Printer settings dont seem to hold the setting
What am I doing wrong.
Please try reinstalling the printer driver of your PIXMA MG5720. If you need assistance with this, it is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:
If the issue persists, please contact our support group using the link provided in our previous response.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.