Be careful using printer support

[giffordsonline]

I allowed tech support to sign on to my laptop to load new printer driver. They blanked my screen so I could not see what they were doing. They also took away my ability to disconnect. This was all after getting my Debit Card information to pay for driver since my printer is out of warrentee. They then proceeded to attempt to make purchases , set up a wire transfer and open a Zelle account. My bank blocked all of these but then closed my account and said I must set up all direct deposits, auto payments and bill pay attached to new account. What a pain! There does not seem to be anybody at Canon to complain to ......So Be Careful..

[gbr1]

Agreed. Also, be very wary of Scam customer support. I wasted a fair amount of time with a support person that I found online and looked legitimate. They kept asking for $$. Note that Canon warns that if someone is asking for more than US$20, it's a scam. I only learned that later.

[Millberry]

That was spam...I fell for it to--but shut computer and phone off immediately.

[gbr1]

Fortunately, I figured it out and was able to immediately contact my bank and stop the fraudulent transactions. Lesson learned (I hope).

[Millberry]

GREAT !!!!