VR plugin for Premiere pro won't activate.

[dsphoto]

Loop of death:

EOS VR plugin , the HEVC codec has not been activated. 

CSA tool to use paid function. and restart the premiere, but never gets activated. 

[Hazel_T]

Hi dsphoto,

I'm sorry to hear you're having issues with the EOS VR Plugin for Adobe Premiere Pro. To assist you with this issue we would need some additional information. What camera body are you using to record the footage? Are you getting any error messages, and if you are what does it say word for word? What operating system is on your computer?

[AdamFoulkes]

I have the same issue.

I am using the Canon R5c with the fisheye lense. The error message is the HEVC could not be activated. I am using windows 10.

Thanks in advance,

Adam

[Hazel_T]

Hi AdamFoulkes,

There is something to try with that camera body and operating system. There is an HEVC codec activator that allows Windows 10 programs to read those types of files. That activator can be downloaded HERE. Once you are on the web page click on the Software & Drivers button. To see the activator you will likely need to click on the Load More option multiple times. The one to download and install is named Canon HEVC Activator (Canon EOS R5 C) 1.0.0 for Windows.

[shadowsports]

Additional support is available here.  

EOS VR Plugin for Adobe Premiere Pro (imaging-saas.canon)

Please ensure your Premiere software is supported: Adobe Premiere Pro 22.0 - 23.3, 23.6 or more

[AdamFoulkes]

Thanks both for your messages. I am sorted now. Much appreciated.

Best wishes,

Adam