04-20-2021 03:30 PM
I need to move to 64 bit mac OS in order to get the newest version of a software package, but my Canon utilities are all 32 bit. I use those all the time and therefore will need to obtain 64 bit versions of them too. But on the support page for my Powershot Elph 340 HS for example, here https://www.usa.canon.com/internet/portal/us/home/support/details/cameras/point-and-shoot-digital-ca..., it says there is no software avaiable for either of those two 64 bit versions. On this page, https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/canon-macos1015, it says no support for macOS 10.15 Catalina for Camera Window which is how I download from the Elph 340HS. Whenever I try calling Canon support and ask for technical support for my 340 HS it tells me I have to pay to talk to someone then hangs up on me.
Is Canon leaving users of older cameras without support? My camera is no good to me if I can't download pictures from it, and similar for my TS8220 Pixma printer/scanner. Are there other software alternatives?
04-22-2021 06:26 PM
Apple macOS Image Capture should work. Or you should be able to use a card reader.
04-29-2021 07:48 PM
What do you think for the scanner/printer TS8220 I use? Especially the Canon IJ Scan Utility Lite that I use almost every day to scan things?
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.