09-05-2023 01:31 PM
I bought a new EOS Rebel T7 and am trying to use Live View using the Canon Utility. I am hard connected via USB. It worked fine with my older Mac running Mojave, but I need it to work with my laptop using Catalina (OS10.15.7). Unfortunately, when I go in to Live View, the app shuts down. If I just try to take a photo, the connection gets "lost" and the app shuts down again. My firmware is up-to-date on the camera. This happens using the earlier EOS Utility as well as EOS Utility 3.
I have an event coming up soon where I need to use this feature (which is why I bought the Canon), so any help to fix this would be appreciated and avoid the hassle of returning the camera.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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