Raw editor for T7/1500 images

[davetelling]

I have a new Rebel T7, and I'm having a hard time finding a shareware/freeware raw file editor. I have tried Raw Therapee and UFRaw, but both just show my raw files as mainly bright pink backgrounds. I read that for UFRaw, the program doesn't recognize my camera - and looking at the camers list, the T7 is not listed. So, any ideas as to what might work? I see many recommend shooting in raw format because it has the most picture information, but it's a problem if the editor can't work with it. I had hoped ot use UFRaw to convert to tiff so GIMP could import it, but that's not working. I'm open to suggestions!

[ebiggs1]

"I didn't get a CD with my camera kit from Costco,..."

I don't think any new Canon camera comes with a DPP4 CD anymore.  It is all d/l situation.  You did get a Canon USA warranty card?  You did get an unopened box? I understand Costco is good at restocking returned items as new!

From now on it might be wise to buy your camera gear from a store known for supplying photographic gear. It is always suspect when you go camera shopping and pick up the toilet paper and hamburger at the same time.  Best Buy for example or a local camera shop, B&H or Adorama, Roberts, etc.

[Waddizzle]

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@davetelling wrote:

I didn't get a CD with my camera kit from Costco, but I just downloaded the file from the Canon website & we'll see how it goes!

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Return the camera for a full refund.  Do not accept an exchange.  If you have had the camera for more than 15 days, you may have to contact Canon Support for service, 1-800-OK-CANON.

[jrhoffman75]

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@Waddizzle wrote:

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@davetelling wrote:

I didn't get a CD with my camera kit from Costco, but I just downloaded the file from the Canon website & we'll see how it goes!

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Return the camera for a full refund.  Do not accept an exchange.  If you have had the camera for more than 15 days, you may have to contact Canon Support for service, 1-800-OK-CANON.

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Why return? He didn't say anything was wrong with the camera, and Canon doesn't say the CD is in the box. Compare "What's in the Box" for the T7 and the 5D Mark IV.

[Waddizzle]

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@jrhoffman75 wrote:

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@Waddizzle wrote:

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@davetelling wrote:

I didn't get a CD with my camera kit from Costco, but I just downloaded the file from the Canon website & we'll see how it goes!

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Return the camera for a full refund.  Do not accept an exchange.  If you have had the camera for more than 15 days, you may have to contact Canon Support for service, 1-800-OK-CANON.

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Why return? He didn't say anything was wrong with the camera, and Canon doesn't say the CD is in the box. Compare "What's in the Box" for the T7 and the 5D Mark IV.

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I thought he said his images were pink in the initial post.

[John_]

Yep, just plug in your serial number and get the free Canon software and register your camera at the same time for any future warranty issues. I seem to remember on the "quick start" guide that comes with the camera it specifically directs people to download all the free software....in any case it is there plus you get the camera registered too.

[davetelling]

OK, it seems this has gotten blown out of proportion a bit. Perhaps this will clear things up:

1. There is nothing wrong with the camera.

2. I am looking for software to work with RAW files, and several googled suggestions did not work as well.

3. I asked for advice on this forum, and found out about the DPP4 prgram Canon offers.

4. I downloaded it, and it seems to work fine with RAW files.

5. No CD was included with my kit, and none was listed on the conents, so I got exactly what I paid for.

6. I am very happy with the camera, I'm just wanting to learn more about the creative side of things.

FWIW - I have purchased a number of digital cameras from Costco over the years (all lower-level point-and-shoot, and a Panasonic Lumix mid-level) and have never had an issue with what I bought - always sealed boxes, no missing parts, etc. I have dabbled in photography since I was a pre-teen, and have a decent understanding of the technical side of things, but never spent mucgh time on the "creative" side, so this is something of learning curve for me. I'm also a semi-retired EE, so I have decent understanding of software/electronic concepts.

Thanks to all for their advice, it looks like DPP4 will do the job for me.

[John_]

Enjoy the journey!!

[davetelling]

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@ebiggs1 wrote:

"... it looks as if it may only be available for Canon owners, as it requires a product S/N to download?"

Do you not think that is the case since it is a Canon product and comes free with every Canon camera. If your Raw files come out 'pink' with DPP4, there is something wrong with your camera.

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I was speaking in the context of a google search - since it is Canon-owner specific. At any rate, RAW files look great in DPP4.

[davetelling]

Additional info - I did not have a separate "Quick-Start" sheet, but the basic manual has that at the beginning. Also, th emanual specifcally says that no CD is included, but says to download info from the Canon website, which is pretty standard procedure nowadays.

And yes, the manual DOES mention the DPP software. My bad for not investigating further!

[John_]

It's been a while since I got my T6i but I knew the SW DL was mentioned somewhere at the start...make that manual your best friend. I went as far as to have mine printed, spiral-bound so it lays flat. 6"X8" format, not too small, not too big.