R5 firmware Update downloading as a .DMG file

[margy4359]

Hi!

I am trying to update my firmware on my R5 and I am seeing where I should be getting a .FIR file, and mine keeps downloading as a .DMG file. I don't get any ZIP file or anything like the videos I am seeing when searching how to install or update firmware, any ideas?

[kvbarkley]

Are you on a Mac or PC?

[margy4359]

Mac

[Peter · Accepted solution]

.DMG is for OS X. Download the zip file here https://www.usa.canon.com/support/p/eos-r5-c#idreference%3dsoftware-drivers

Or easier, just run your Canon Connect app and it will download the firmware for you.

[kvbarkley]

How do you know they aren't on a Mac?

[Peter]

Well, the app will solve it anyway if that is installed.

[margy4359]

stupid question, I got the canon connect to download the firmware, how do I get it on my camera??

[margy4359]

I got it! Forgot about wifi connect! Thank YOU!