I can't install EOS Utility 3 on macOS Sierra vers. 10.12.4

[Batman]

Recently got the EOS 5D mark IV and are now trying to install the utility software on my iMac but it will not let me install EOS utility 2 or 3.

All the other software has been installed without any problems.

Any advise please?

[jrhoffman75 · Accepted solution]

Are you installing from CD or the latest version on website?

[Waddizzle]

I suggest that you contact Canon Support.

[Batman]

THX

[jrhoffman75 · Accepted solution]

Are you installing from CD or the latest version on website?

[Batman]

When it didnt work with the CD I downloaded a version from the Canon site but I'll check again and see if it is the latest version like the one in your link.

[jrhoffman75 · Accepted solution]

That version installs fine on my MacBook Air and connects to camera (1D X) (with 10.12.4).

[Batman]

Yes!! it works perfectly now aftyer installing the version you suggested - many thanks for your help!!