04-18-2024 02:30 PM
Hi~ Since there is only a Windows exe file to update the firmware, how does one update the firmware on their R6 Mark II? I downloaded the file per instructed by the support team, but my computer can't run it so now what???
#r6markii
Solved! Go to Solution.
04-18-2024 03:19 PM
The file is also available for macOS, you just have to tell the site you're using macOS Ventura (even if you're not):
04-18-2024 03:14 PM
Just update via your phone and the app Camera connect. Easy.
04-18-2024 03:19 PM
The file is also available for macOS, you just have to tell the site you're using macOS Ventura (even if you're not):
04-18-2024 06:46 PM
I found it using Ventura and downloaded and it just won't extract... Very annoying. I haven't actually set up the Connect software yet... that might be the only option.
04-18-2024 06:49 PM
I actually did find it and now it's working. Thanks!
05-26-2024 11:31 AM
I'm running into this same issue, as my MAC is Sonoma 14.2.1 only offers utility, no firmware for my 6D Mark II. Are you sure I can go to the previous Mac option to run the firmware offered?
05-26-2024 11:41 AM - edited 05-26-2024 11:42 AM
This thread is about the R6, but yes, 100%. I opened it on Sonoma 14.5. It's just a disc image. It puts the mounted image on your desktop, by the way.
05-26-2024 11:57 AM
When I double click the white file I get this pop up. Am I not to open it, but just drag it to my blank SD card?
05-26-2024 12:01 PM - edited 05-26-2024 12:02 PM
See the folder that says "update-procedure-pdf" - open that. Then open the PDF that includes the language you're most fluent in (for me, I speak English). It gives you step-by-step instructions. Most pertinent info starts on page 3, but your battery needs to be fully charged, or you can brick your camera.
But yes, you drag the fir file to your SD card. You don't open it.
04-18-2024 06:49 PM
Greetings,
What happens when you run the .dmg?
If you don't see the extracted folder, open Finder properties, put a check in the Hard Disks option. Now run the .dmg again and look for the folder on your desktop.
~Rick
Bay Area - CA
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