EOS VR utility out of memory error on Mac M1 MAX

[lassini]

I recently acquired an RF 5.2mm Dual Fisheye lens and have been practicing with it. I am working with an EOS R5 at firmware 1.8.1 ans a MacBook Pro M1 MAX with 32G of memory, running the latest Mac OS.

When exporting clips from either the EOS VR Utility or the Premiere plug-in, the computer throws a critical out of memory error and frequently hangs. I have performed several experiments with various clips and various export CODEC settings, and in all cases while monitoring resource usage on the computer, the process starts in a few seconds and progresses along with reasonable CPU and GPU loads, but if the clip is longer than approximately a minute suddenly the memory pressure increases to red and my swap space, which is normally unutilized, is rapidly consumed until the OS gives up. If I cancel teh export whule the swap file is being consumed the memory pressure returns to normal, but if I try to export another clip the memory issue reappears immediately.

I have not purchased a license for the software yet, as I would like ot know that it works before I do so...

I have had similar issues either running in CPU only mode or in MAC M1 mode.

Any suggestions would be much appreciated. I am happy to provide screen caps or logs if necesssary to help solve this issue.

Thanks,

--stefano

[lassini]

Hi there!

the original problem occurred on a 32Gb MacBook Pro Max. Indeed when I profile the VR utility on the newer M2 machine, which only has a Pro M2 chip and 16Gb I see that a larger portion of the available resources is consumed at startup, bit in both cases for the first minute or so of footage the resource consumption is about 6 or 7 GB of memory on both machines, and is fairly constant. When the helper thread goes out of control and starts spawning many copies of itself things die. I managed to keep it running on my larger machine until all the physical memory - 32 GB - plus 98 GB of swap space were consumed in a matter of less than 30 seconds, before the system gave up and froze…

Not sure why I am the first to see this, both machines are running the very latest OS from Apple and that might be part of the issue, I don’t know… but hope to hear from Canon the hrs soon!

thanks,

—stefano