02-15-2025 05:54 PM
EOS VR Utility exported files are always in the BT.709 color space regardless of Raw Development settings. Has anyone been able to export a RAW file?
Utility 1.5.12 / macOS 15.3.1 / Mac M1 / Final Cut Pro 11.0.1
02-17-2025 05:44 PM
Greetings SpagVR,
I am sorry to hear that you are having issues with exporting files with a certain color space. Sometimes things can be more efficiently resolved by discussing the issue in real time with a live agent. Given the nature of this particular issue, I would recommend calling our technical support department by phone. Technical support can be reached at 1-800-652-2666 between Monday and Friday from 9:00 am to 6:00 pm EST.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.