EOS Utility crashes when OBS is launched

[WavyFredo]

Someone please help, all of a sudden I'm having trouble with my remote shooting for EOS utility. As soon as I start up OBS eos utility just crashes, and it has not been working. Has someone else experienced this?

[Tiffany]

Welcome to the forum!

The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you

[NatalyaP]

Greetings WavyFredo,

In case you have EOS Webcam Utility installed to use it as a webcam through OBS, then please check to ensure that EOS Webcam Utility is closed before launching EOS Utility. Test to see if remote shooting in EOS Utility functions without issues when OBS is not open. If it does, then we recommend to not have OBS open while remote shooting with our software.

[WavyFredo]

I'm confused as of what you mean. I have had no issues until now

[bmovegas]

I am also having issues with EOS Utility after loading V3.18. I can only use the smartphone settings on my iPad Pro to connect wirelessly.

[Waddizzle]

There are two entirely different apps that are often referred to as “EOS Utility”.  One is used for camera maintenance and operation.  One is used to convert your camera into a webcam.

In any case, only one app may communicate with a USB connected camera at a time, no matter what the app is or what company released it.  This is how serial communications works, one to one.  Not one to many, or many to one.  Just one client to another client.